Unified Communications Administrator - Remote

Overview

The Unified Communications Administrator will be responsible for the implementation, support, and troubleshooting of Microsoft Teams and Skype for Business in large operational environments.

In Short

• Fully remote position in the Central Europe Time Zone.
• Manage and support Microsoft Teams and Skype for Business environments.
• Collaborate with teams to implement monitoring and reporting services.
• Participate in rotational stand-by services during weekends and holidays.
• Minimum five years of experience in Unified Communications and telephony.
• Experience with telephony gateways and PBX systems.
• Strong troubleshooting skills with SIP Protocol and VoIP systems.
• Administration of AudioCodes Session Border Controllers.
• Knowledge of network management tools like Wireshark.
• Support and deploy SfB Enterprise Voice and Cloud PBX.

Requirements

• Experience in deploying and testing Skype for Business configurations.
• Knowledge of Microsoft Teams Direct Routing and Calling Plans.
• Strong troubleshooting knowledge of G.711 & H.323 protocols.
• Experience with Cisco Call Manager or similar VoIP systems.
• Ability to maintain and administer large ICT infrastructures.
• Experience with network management and troubleshooting tools.
• Strong communication skills in English.
• Ability to work under supervision and collaborate with other teams.
• Experience in managing telephony services and VoIP.
• Ability to resolve incidents and participate in problem resolutions.

Benefits

• Remote working opportunities.
• Flexibility in working hours.
• Opportunity to work with cutting-edge technology.
• Collaborative work environment.
• Support for professional development and training.
• Participation in a global team.
• Competitive salary package.
• Work-life balance initiatives.
• Access to modern tools and resources.
• Engagement in innovative projects.