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Brokers Support Agent - Remote

Posted 3 weeks ago
Customer Service
Full Time
New Zealand

Overview

As a Brokers Support Agent at BizCover, you will support brokers and help drive the success of our innovative insurance platform.

In Short

  • Join a cutting-edge B2B platform in the insurance sector.
  • Support brokers with referrals, renewals, and general queries.
  • Utilize strong phone and written communication skills.
  • Work in a fast-paced environment.
  • Help strengthen relationships with brokers.
  • Contribute to the success of a recognized technology company.
  • Deliver top-notch service every time.
  • Juggle multiple tasks while keeping cool under pressure.
  • Make a real impact in the insurance space.
  • Thrive in a supportive team atmosphere.

Requirements

  • Excellent phone skills.
  • Strong written communication abilities.
  • Ability to manage multiple tasks effectively.
  • Experience in customer service or support roles.
  • Confidence in engaging with brokers.
  • Desire to work in a fast-paced environment.
  • Ability to remain calm under pressure.
  • Knowledge of the insurance industry is a plus.
  • Team player with a proactive attitude.
  • Willingness to learn and adapt.

Benefits

  • Be part of a fast-growing company.
  • Work with a supportive team.
  • Opportunity for career growth.
  • Contribute to innovative projects.
  • Work in a dynamic and evolving industry.
  • Flexible working conditions.
  • Competitive salary and benefits.
  • Engage in continuous learning opportunities.
  • Make a significant impact on the business.
  • Participate in team-building activities.
BizCover logo

BizCover

BizCover is a leading player in the SME business insurance market, known for its innovative online platform that simplifies the process of comparing and purchasing business insurance. Recognized as one of Deloitte's fast 50 companies and Westpac's top 20 businesses of tomorrow, BizCover is at the forefront of technology in the insurance industry. The company offers a cutting-edge B2B platform, BizCover for Brokers, which enables brokers to quickly quote multiple products from various insurers. With a dedicated Broker Service Team, BizCover is committed to providing exceptional support to brokers across Australia, ensuring a seamless experience in handling referrals, renewals, and general insurance inquiries.

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