Customer Service Representative - Young Talent Program - Remote

Overview

The Young Talent Program at Binance offers a unique opportunity for young professionals to begin their careers in the blockchain industry, providing comprehensive training and mentorship in a customer service role.

In Short

• Full-time position in Binance's Customer Service team.
• Hands-on expertise through tailored training and mentorship.
• Engage with customers via live chat and online tools.
• Provide accurate and comprehensive information to users.
• Handle customer complaints and ensure timely resolutions.
• Work collaboratively with other business units.
• Fluency in French and advanced English required.
• Proactive, responsible, and team-oriented individuals are sought.
• Passion for customer service and the crypto industry is essential.
• Willingness to work under various shifts.

Requirements

• Minimum 1 year of customer service experience, preferably in finance or E-commerce.
• College degree or above.
• Strong communication skills and ability to work under pressure.
• Previous experience with cross-functional support is advantageous.
• High level of honesty and integrity.
• Ability to exceed customer expectations.
• Positive attitude towards the crypto industry.

Benefits

• Gain experience in the leading blockchain ecosystem.
• Personalized mentorship from industry leaders.
• Opportunity to shape the future of digital innovation.
• Dynamic work environment in a growing industry.