Customer Service Representative - (Polish) - Remote

Overview

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users, focusing on providing excellent customer service in Polish and English.

In Short

• Work for the world’s largest cryptocurrency exchange.
• Provide customer support via ticketing system and live chat.
• Handle customer queries and complaints.
• Assist with identification approval processes.
• Support users in both Polish and English.
• Ensure fast response times and accurate information.
• Be part of a client-facing business.
• Contribute to a platform with over 230 million users.
• Work in a dynamic and inclusive financial ecosystem.
• Join a team focused on user satisfaction.

Requirements

• Fluency in Polish and English.
• Experience in customer support roles.
• Ability to handle customer queries effectively.
• Familiarity with ticketing systems.
• Strong communication skills.
• Problem-solving abilities.
• Knowledge of cryptocurrency is a plus.
• Ability to work in a fast-paced environment.
• Team player with a customer-first mindset.
• Willingness to learn and adapt.

Benefits

• Work in a leading global company.
• Opportunity to grow in the blockchain industry.
• Dynamic work environment.
• Access to industry-leading resources.
• Collaborate with a diverse team.
• Contribute to an inclusive financial ecosystem.
• Potential for career advancement.
• Engage with a large user base.
• Participate in innovative projects.
• Be part of a mission-driven organization.