Account Manager - Remote

Overview

We’re looking for an Account Manager to join our remote, worker-owned agency that develops brands, campaigns, plans, and workshops for nonprofits. Account Managers at Big Duck keep projects moving, build strong relationships with clients, and help nonprofits communicate with clarity and impact. If you’re someone who can keep the details organized while also rolling with the twists and turns of complex projects, you’ll feel right at home here.

In Short

• Lead client projects from kickoff to close, serving as the main point of contact.
• Manage communication with clarity and keep schedules realistic.
• Facilitate organized and inclusive meetings.
• Set up Asana boards and track budgets, progress, and timelines.
• Handle project logistics and ensure deadlines are met.
• Build strong client relationships for ongoing partnerships.
• Navigate project challenges with creativity and care.
• Contribute to a fair and respectful workplace.

Requirements

• Manage a large volume of detailed tasks independently.
• Communicate clearly and collaborate in a remote environment.
• Give and receive feedback openly.
• Use digital tools confidently.
• Participate in cooperative initiatives.
• Support company policies and decisions.

Benefits

• Worker-owned cooperative structure.
• Direct say in business operations.
• Equal sharing in company profits.
• Commitment to diversity, equity, and inclusion.