Customer Success Manager - ERP Implementation - Remote

Overview

We are seeking a highly skilled and experienced Customer Success Manager to oversee the successful delivery and execution of Enterprise Resource Planning (ERP) projects.

In Short

• Lead cross-functional teams for ERP projects.
• Ensure timely and efficient delivery of NetSuite projects.
• Manage stakeholder expectations.
• Contribute to continuous improvement initiatives.
• Blend of project management expertise and strategic thinking.
• Deep understanding of ERP implementation stages.
• Drive successful delivery of client projects.
• Establish relationships with clients through effective management.
• Transform business through customized implementation plans.
• Join a team recognized as a leader in the industry.

Requirements

• Experience in Customer Success or Project Management.
• Strong understanding of ERP systems, particularly NetSuite.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Proven track record of successful project delivery.
• Strategic thinking and problem-solving skills.
• Experience working with cross-functional teams.
• Ability to manage stakeholder expectations effectively.
• Commitment to continuous improvement.
• Strong organizational skills.

Benefits

• Be part of an award-winning team.
• Opportunity to work on diverse projects across various sectors.
• Engage in a culture of innovation and excellence.
• Professional development opportunities.
• Collaborative work environment.
• Impactful work that shapes the future.
• Recognition for achievements in the industry.
• Work with leading technology solutions.
• Contribute to client success stories.
• Competitive compensation package.