The Field Engineer, Customer Support role involves commissioning, modifying, troubleshooting, and supporting equipment at customer locations, ensuring high-quality work while traveling up to 80% of the time.
In Short
Commission automated controls for equipment.
Design and execute on-site acceptance tests.
Create and review technical documentation.
Provide technical interface between customer and Project Manager.
Remote technical support for customers.
Interpret circuit diagrams for installation and troubleshooting.
Write and troubleshoot Ladder and STL PLC programs.
Interface with IT team during commissioning.
Maintain professional relationships with customers.
Communicate activities to appropriate personnel.
Requirements
5-7 years of Electro/Mechanical experience.
Ability to interpret circuit diagrams.
Ability to troubleshoot Electro-Mechanical Systems.
Experience with Siemens S7 and Allen Bradley.
Basic database functionality.
Remote software handling skills.
Excellent time management and detail-oriented skills.