Salesforce Administrator - Remote

Overview

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

In Short

• Manage Salesforce users, public groups, profiles, permission sets, and other administrative responsibilities
• Work with business partners to develop reports and dashboards
• Provide end-user support through support tickets, training, and documentation
• Perform testing of system enhancements within a test environment and other quality assurance tasks
• Work with Subject Matter Expert(s), Business Analyst(s) and/or Project Lead(s) to validate, understand, design and implement solutions that satisfy requirements in Salesforce
• Design and develop robust Salesforce solutions, leveraging Salesforce declarative and programmatic tools
• Maintain and configure managed packages to support business needs and manage integrations
• Communicate with cross functional stakeholders and end users from Revenue Operations, Sales, Marketing, Finance, and Client Success
• Develop an understanding of Benevity’s business processes and how they interact with our product & Salesforce-related application ecosystem
• Write and translate user stories or business requirements into systematic solutions

Requirements

• Bachelor’s degree in computer science or equivalent
• Ample knowledge of Salesforce core functionality and limitations
• Experience working with SOQL, Visualforce, and Lightning components
• Experience with Salesforce declarative programming tools such as Process Builder and Flow Builder
• Experience working with data migration and import tools
• Hands on experience with Flows and Process builder
• At least one Salesforce certification: Administrator or Advanced Administrator
• Ability to manage several ongoing customization projects from end-to-end
• Highly developed interpersonal and written/spoken communication skills
• Proven experience building effective CRM-based solutions

Benefits

• Innovative work and growth opportunities
• Caring co-workers
• A chance to do work that fills us with a sense of purpose
• Diversity, equity, inclusion and belonging are part of Benevity’s DNA
• Support for employee resource groups