Medical Office Receptionist - Remote

Overview

The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.

In Short

• Manage front office daily activities
• Provide exceptional customer service
• Assist patients with telehealth access
• Handle insurance eligibility verification
• Coordinate with clinicians for patient questions
• Maintain a pleasant working environment
• Conduct schedule prep for patients
• Collect co-payments and account balances
• Support clinician schedules
• Ensure compliance with HIPAA

Requirements

• High School diploma or equivalent required
• 1+ years of experience in healthcare operations or customer service
• Strong communication skills
• Ability to multitask and prioritize
• Proficient in Microsoft Office and EMRs
• Comfortable handling sensitive information
• Ability to work independently and as a team member
• Ability to lift/move objects up to 25 pounds
• Knowledge of crisis and de-escalation processes
• Experience in a healthcare setting preferred

Benefits

• Medical, dental, and vision insurance
• 401k retirement savings with employer match
• Paid parental leave
• Paid time off and holiday pay
• Life insurance and disability coverage
• Employee Assistance Program
• Diversity, equity, and inclusion initiatives
• Quarterly bonus/incentive potential
• Supportive work culture
• Career growth opportunities