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Lead Medical Office Receptionist - Hybrid Schedule - Remote

Posted 3 days ago
Customer Service
Full Time
TX, USA

Overview

Valor Healthcare is looking for passionate Lead Medical Office Receptionist to join our team in Dallas, TX. In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, generous time off and a weekday schedule.

In Short

  • Provide administrative scheduling and coordination support.
  • Lead a small team of schedulers.
  • Assist with patient care administration.
  • Build schedules reflecting provider availability.
  • Handle communications with patients and clients.
  • Ensure appointment confirmations and reminders.
  • Generate reports on call monitoring.
  • Provide excellent customer service.
  • Embrace new clinical or operational initiatives.
  • Support training and coaching of team members.

Requirements

  • High School Diploma/GED; Associates preferred.
  • Strong computer and communication skills.
  • 5+ years experience in clinical or call center.
  • Ability to manage a small team.
  • Proficiency in English.
  • Energetic and optimistic demeanor.

Benefits

  • Competitive salary.
  • Excellent benefits.
  • Generous time off.
  • Weekday schedule.
  • Hybrid work model after training.
Valor Healthcare logo

Valor Healthcare

Valor Healthcare is a dedicated provider of healthcare services, focusing on delivering high-quality telehealth solutions to military personnel and their families. The company is committed to enhancing access to healthcare through innovative programs like the Global Nurse Advice Line, which offers 24/7 triage services and care coordination for eligible beneficiaries of the Military Health System. Valor Healthcare values strong leadership and communication skills, seeking professionals who can effectively manage healthcare programs and ensure compliance with regulatory standards. As an equal opportunity employer, Valor Healthcare promotes a diverse and inclusive workplace.

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