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IT Support Engineer - Remote

Posted 37 weeks ago
Customer Service
Full Time
Worldwide
28000EUR/year

Overview

The IT Support Engineer plays a crucial role in the IT/Support Desk department, providing high-quality technical support to clients and sales representatives regarding Vound's computer analysis and eDiscovery products.

In Short

  • Position: IT Support Engineer
  • Company: Vound Software
  • Type of contract: B2B
  • Salary: 28,000 EUR per year
  • Work schedule: Full-time
  • Work mode: Remote
  • Language of work: English
  • Key responsibilities include providing technical support and assistance to clients.
  • Direct interaction with customers and demonstration of software features.
  • Identifying issues and recommending training or directing clients to appropriate resources.

Requirements

  • Good knowledge of Windows systems.
  • Experience in technical support roles.
  • Ability to interact with clients effectively.
  • Familiarity with eDiscovery and computer analysis products.
  • Strong problem-solving skills.

Benefits

  • Opportunity to work with a leading global technology provider.
  • Remote work flexibility.
  • Engagement with a diverse team across multiple regions.
  • Professional development opportunities.
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Bee Talents

Bee Talents is an IT recruitment agency established in 2015, dedicated to assisting clients globally in building their technical teams. The agency specializes in connecting talent with innovative companies, including those in the decentralized computing space. Bee Talents is currently working with a client that offers a cutting-edge peer-to-peer decentralized computing platform, which empowers users to lease computational power for various tasks. The company promotes a culture of innovation, openness, and flexibility, operating fully remotely across Europe with a focus on expanding capabilities in Web3 and blockchain technologies.

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