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Automation Service Engineer - Remote

Posted 28 weeks ago
All others
Full Time
USA
$26.10 - $43.00 USD/hour

Overview

The Automation Service Engineer will provide technical support and maintenance for sophisticated diagnostic laboratory automation instrumentation, ensuring customer satisfaction and operational efficiency.

In Short

  • Field-based role providing on-site support for automation equipment.
  • Responsible for customer relationship management and issue resolution.
  • Perform installations, maintenance, and repairs on diagnostic systems.
  • Respond to emergency service requests.
  • Communicate effectively with customers regarding service expectations.
  • Utilize troubleshooting skills to diagnose and resolve technical issues.
  • Maintain service documentation and equipment inventory.
  • Travel up to 50% to various customer locations.
  • Adhere to regulatory requirements and safety standards.
  • Participate in vendor credentialing programs.

Requirements

  • 3-5 years of experience in Electronics, Mechatronics, or Biomedical fields.
  • Strong understanding of electro-mechanical devices and PLCs.
  • Intermediate knowledge of networking and computer software.
  • Proficient in software installations and upgrades.
  • Valid driver's license and clean driving history required.
  • Ability to work flexible hours and respond to on-call needs.
  • Physical capability to lift and move equipment as needed.
  • Associate Degree in a technical field preferred.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • Supportive work environment fostering collaboration.
  • Commitment to employee well-being and recognition.
  • Culture of accountability and continuous improvement.

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