Field Service Engineer - Remote

Overview

The Field Service Engineer will provide technical support and on-site assistance to customers, conducting service, repair, and installation of products or IT solutions.

In Short

• Conduct service, repair, and installation of products at customer sites.
• Diagnose system failures and determine cost-effective solutions.
• Provide technical customer support and respond to support calls.
• Communicate effectively with customers and colleagues.
• Travel within an assigned territory.
• Work autonomously and as part of a team.
• Experience with Hematology equipment preferred.
• Familiarity with Salesforce and Smartsheets is a plus.
• Proficient English is mandatory.
• Open to learning and continuous improvement.

Requirements

• Bachelor’s degree in Engineering or relevant technical qualification.
• Good communication and interpersonal skills.
• Driving license is mandatory.
• Able to work autonomously.
• Team player with a focus on results.

Benefits

• Opportunity to build a meaningful career.
• Supportive work culture that values diversity.
• Dynamic team environment.
• Access to continuous improvement and training.
• Work for a leading global company.