Service Technician Dispatch/Customer Success Coordinator - Remote

Overview

Beagle Services, Inc. is looking for a Service Technician Dispatch/Customer Success Coordinator to provide excellent customer service and support for smart home technology in plumbing.

In Short

• Remote position working Pacific Time (PT) hours.
• Requires plumbing dispatch and coordination experience.
• Must have excellent customer service skills.
• Involves scheduling jobs and coordinating with technicians.
• Training on company software and smart home devices provided.
• Goal-oriented and teamwork mindset required.
• Interaction with national business partners to ensure service quality.
• Fast-paced, collegial work environment.
• Must pass pre-employment background check.
• Submit application through the company’s career website.

Requirements

• 2 years of plumbing dispatch and coordination experience.
• 2-4 years of customer success experience preferred.
• 1 year of experience with startups preferred.
• Strong communication skills.
• Ability to read and follow safety procedures.

Benefits

• Paid benefits and salary.
• Paid time off.
• Performance bonus potential.
• Room for growth and learning.