Customer Success Coordinator - Remote

Posted 16 weeks ago

Customer Service

Full Time

United States

$50,000 - $70,000/year

Customer Success

Customer Service

Smart Home Technology

Overview

Beagle Services, Inc. is seeking a Customer Success Coordinator to provide excellent customer service and support for smart home technology installations in residential and commercial properties.

In Short

Remote position based in Phoenix, AZ.
Requires excellent customer service skills with high-end clientele.
Involves learning company software for invoicing and job coordination.
Must interact with national business partners for service maintenance.
Online product and service training provided.
Goal-oriented and teamwork mindset required.
2-4 years of customer success experience preferred.
Experience with startups is a plus.
Ability to follow safety procedures is necessary.
Must pass a pre-employment background check.

Requirements

2 years of customer success experience required.
1 year of experience with startups preferred.
Ability to schedule installations and coordinate with installers.
Must understand and follow safety procedures.
Excellent communication skills are essential.

Benefits

Health insurance.
Dental insurance.
Vision insurance.
Paid time off.
401(k) retirement plan.

Beagle Services

Beagle Services, Inc. is an innovative home services company that specializes in integrating smart home technology with plumbing solutions. With a commitment to exceptional customer service, Beagle Services operates across the United States and is rapidly expanding its footprint in the industry. The company is dedicated to ushering in a new era of water home services, providing employees with opportunities for growth and learning in a fast-paced, technology-driven environment. Beagle Services values teamwork, professionalism, and a customer-centric approach, making it an exciting place to work for those passionate about cutting-edge technology in residential and commercial plumbing.

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