Call Center Representative / Outbound Appointment Setter - Remote

Overview

At Bath & Cabinet Experts, our Call Center Representatives get the chance to take the first step in their sales career, develop their sales and marketing skills, and join a top-performing sales and marketing team. If you are looking to join a rapidly growing company that delivers best in industry service and a best-in-class employee experience, this opportunity is for you!

In Short

• Responsible for engaging with prospective clients to set appointments for the sales team
• Communicate the value of company products and services
• Handle a high volume of inbound/outbound calls
• Follow the designated sales process for appointment setting
• Ensure all activity is logged in CRM
• Provide high-level customer service
• Must have previous home improvement experience in a call center setting
• Full-time remote position with flexible scheduling
• Weekend availability required
• Must work during Eastern Standard Time hours

Requirements

• Prior experience in a multi-product sales environment preferred
• Background in home improvement inside sales strongly desired
• High School diploma or equivalent required
• 1+ year of call center experience required
• Experience with Lead Perfection CRM a plus
• Must work independently in a fast-paced environment
• Excellent phone and communication skills
• Energetic and positive attitude required
• Task oriented and driven to meet goals

Benefits

• Full-time W2 employment with competitive pay and bonus opportunities
• Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and 401(k)
• Paid Time Off including paid holidays and birthday off
• Flexible remote schedule
• Ongoing training to grow skills
• Supportive company culture