Call Center Representative / Outbound Appointment Setter - Remote

Overview

The Call Center Representative is responsible for creating positive customer experiences to drive sales and promote the Bath & Cabinet Experts brands.

In Short

• Engage with prospective clients to set appointments for the sales team.
• Communicate the value of company products and services.
• Handle a high volume of inbound/outbound calls.
• Follow the designated sales process for appointment setting.
• Log all activity and information accurately in CRM.
• Provide exceptional customer service.
• Must work independently in a fast-paced environment.
• Weekend availability required.
• Must reside in Indiana, Kentucky, or Ohio.
• Must have previous experience in a call center setting.

Requirements

• Prior experience in a multi-product sales environment preferred.
• Background in home improvement inside sales strongly desired.
• High School diploma or equivalent required.
• 1+ year of call center experience required.
• Experience with Lead Perfection CRM a plus.
• Excellent communication and phone skills.
• Energetic and positive attitude.
• Task-oriented and driven to meet goals.

Benefits

• Competitive compensation packages.
• Comprehensive benefits.
• Opportunities for career growth.
• Positive work environment.
• Involvement in community service initiatives.