Remote Otter LogoRemoteOtter

EdTech Support and Community Manager (German-speaking) - Remote

Posted 18 hours ago
Customer Service
Full Time
Worldwide
$1,800 - $2,400 USD/month

Overview

This role is focused on supporting participants and managing the community experience in an AI education consultancy serving the DACH market.

In Short

  • Full-time remote role
  • Supports a B2B training program
  • First point of contact for academy participants
  • Handles support inquiries and community management
  • Light technical exposure to AI tools
  • Collaborates with the founder and core team
  • Requires fluency in German (C1+)
  • Experience in customer support or community management preferred
  • Monthly salary range of $1,800 - $2,400 USD
  • Engagement as an independent contractor

Requirements

  • Fluent in German (C1+)
  • Experience in customer support or community management
  • Strong written communication skills
  • Comfort with SaaS tools
  • High service orientation and professionalism
  • Ability to work independently

Benefits

  • Meaningful work in an AI-first environment
  • Full exposure to AI education topics
  • Clear ownership from day one
  • Fully remote setup
  • Opportunity to shape support processes
  • Access to AI Academy content

B.W

Bamboo Works

Bamboo Works is an international recruitment and staffing firm dedicated to empowering remote professionals and providing top-tier staffing solutions to clients worldwide. With a focus on helping companies hire highly skilled remote talent across various sectors including tech, finance, marketing, and operations, Bamboo Works is a young and ambitious team that thrives on building strong client relationships and delivering exceptional service. The company offers a dynamic and flexible work environment, emphasizing creativity and strategic thinking in its approach to business development.

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