EdTech Support and Community Manager (German-speaking) - Remote

Overview

This role is focused on supporting participants and managing the community experience in an AI education consultancy serving the DACH market.

In Short

• Full-time remote role
• Supports a B2B training program
• First point of contact for academy participants
• Handles support inquiries and community management
• Light technical exposure to AI tools
• Collaborates with the founder and core team
• Requires fluency in German (C1+)
• Experience in customer support or community management preferred
• Monthly salary range of $1,800 - $2,400 USD
• Engagement as an independent contractor

Requirements

• Fluent in German (C1+)
• Experience in customer support or community management
• Strong written communication skills
• Comfort with SaaS tools
• High service orientation and professionalism
• Ability to work independently

Benefits

• Meaningful work in an AI-first environment
• Full exposure to AI education topics
• Clear ownership from day one
• Fully remote setup
• Opportunity to shape support processes
• Access to AI Academy content