Community Support Manager - Remote

Overview

Join the World's Leading Product Review Company as a Community Support Manager! This is your opportunity to make a real impact in the industry. You'll dive deep into the latest technologies and your expertise and passion will be crucial in setting industry standards and driving innovation. Help shape the future of product reviews and become part of the trusted source consumers rely on to make informed purchasing decisions based on their needs!

In Short

• Oversee day-to-day operations of our community channels (Emails, our forum, YouTube, X, Facebook, Instagram and others)
• Implement a long-term community growth strategy
• Ensure company engagement with our community, monitor replies, and coach team members on effective engagement
• Create internal guidelines for community engagement by other RTINGS.com staff
• Directly engage with the community where required (e.g. answering questions, responding to emails, etc.)

Requirements

• You understand the RTINGS.com brand, and what differentiates us
• Good English communication skills, written and verbal
• Good time management skills and interpersonal skills
• Able to work independently

Benefits

• Very competitive salaries
• Flexible schedule
• Fully paid collective insurance benefits
• RRSP employer contribution
• Fitness reimbursement contribution
• Commute benefit contribution
• Employee referral program
• Culture of fun and get together
• When working at the office, beverages are on us!