Senior eCommerce Operations Specialist - Remote

Overview

The Senior eCommerce Operations Specialist will manage product launches and ensure the accuracy and functionality of eCommerce websites, enhancing the overall customer experience.

In Short

• Manage website content updates and maintenance.
• Conduct site audits and quality assurance.
• Document internal processes and troubleshoot issues.
• Drive process improvements and efficiency gains.
• Plan and manage projects related to website operations.
• Act as the primary owner of the Digital Asset Management System.
• Collaborate with cross-functional teams remotely.
• Ensure compliance with technical specifications for web pages.
• Participate in training for other teams on eCommerce tools.
• Work in a fully remote team environment.

Requirements

• Bachelor’s Degree in a relevant field.
• 2-3 years of experience in a similar role.
• Familiarity with eCommerce and customer experience.
• Experience with CMS platforms like Hybris or Contentstack.
• Knowledge of HTML and CSS is a plus.
• Ability to work collaboratively in a remote setup.
• Experience with Digital Asset Management tools is beneficial.
• Understanding of Product Information Management systems is a plus.
• Strong attention to detail and problem-solving skills.
• Must attend occasional in-person meetings.

Benefits

• Competitive compensation and benefits package.
• Government-mandated benefits (SSS, PAG-IBIG, PhilHealth).
• 13th Month Pay and paid leaves.
• Internet subsidy for remote work.
• Healthcare coverage for employees and dependents.
• Continuous learning and professional development support.
• Mental health support and resources.
• Additional perks based on company performance.
• Paid volunteer time off.
• Bereavement leave for family support.