Indirect Sales Support Specialist - Remote

Overview

The Indirect Sales Support Specialist plays a key role in growing retail partnerships and marketplace presence at Balsam Brands, focusing on sales monitoring, product listings, and performance analysis.

In Short

• Monitor sales and order flows for retail partners.
• Optimize product content for better visibility and conversion.
• Conduct in-season and post-season sales analysis.
• Collaborate with operations to resolve shipping issues.
• Manage product compliance and account monitoring.
• Assist with accounting reconciliation tasks.
• Participate in occasional in-person meetings.
• Work from home with a reliable internet connection.
• Full-time position with benefits.
• Company-issued laptop provided.

Requirements

• Bachelor’s Degree in any field.
• 2-5 years of experience in eCommerce.
• Expertise in content optimization.
• Familiarity with eCommerce KPIs.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Excel.
• Experience with marketplace tools like Helium 10.
• Attention to detail and proactive task management.

Benefits

• Government-mandated benefits.
• 13th Month Pay.
• Flexible paid time off.
• Internet subsidy.
• Healthcare coverage for employees and dependents.
• Maternity, Paternity, and Solo Parent benefits.
• Continuous learning and professional development support.
• Mental health support and counseling.
• Company incentive based on performance.
• Additional paid time off for volunteering and bereavement.