Systems Analyst - TIERS Experience Required - Remote

Overview

The Systems Analyst is responsible for analyzing, maintaining, and supporting the Texas Integrated Eligibility and Referral System (TIERS) applications used within HHS, performing complex tasks like troubleshooting system issues, gathering user requirements, testing updates, and ensuring smooth operation for staff and beneficiaries accessing various social services programs through the TIERS platform.

In Short

• Analyze and support TIERS applications.
• Perform troubleshooting and gather user requirements.
• Test updates and ensure smooth operation.
• Oversee daily operations and activities with TIERS updates.
• Provide consultative services and technical assistance.
• Analyze managed care data including Medicaid/CHIP eligibility.
• Identify problems and develop solutions.
• Work under minimal supervision with initiative.
• Thrive in an innovative environment.
• Embrace diversity and continuous improvement.

Requirements

• Extensive knowledge of TIERS.
• Experience with managed care policies and processes.
• Ability to communicate effectively with stakeholders.
• Strong analytical and problem-solving skills.
• Experience in project administration.
• Ability to work independently.
• Commitment to diversity and inclusion.
• Experience in Medicaid and CHIP services.
• Familiarity with agile processes.
• Strong initiative and judgment skills.

Benefits

• Generous benefits package including health insurance.
• Paid vacation and disability insurance.
• Life insurance and more.
• Commitment to diversity and inclusion in the workplace.
• Opportunities for continuous improvement and learning.