SAP dCEM (Digital Customer Engagement Manager) - Remote

Overview

The SAP Digital Customer Engagement Manager (dCEM) role is designed for individuals looking to progress from SAP Basis consulting to a more customer-facing position, focusing on understanding and facilitating solutions for SAP landscapes.

In Short

• Role involves understanding customer requirements for SAP landscapes.
• Act as the primary point of contact for RISE customers.
• Engage with customers regularly to provide guidance.
• Work closely with various SAP teams to ensure customer needs are met.
• Customer-facing role with no hands-on technical work expected.
• Requires technical expertise in SAP Basis with 5+ years of experience.
• Knowledge of cloud technologies is essential.
• Experience in S/4 HANA and SAP upgrades is mandatory.
• Exposure to multiple customers across various industries.
• Access to SAP training and learning materials.

Requirements

• 5+ years of experience in SAP Basis.
• 2+ years of cloud knowledge (AWS, Azure, GCP).
• Hands-on experience with S/4 HANA and HANA database.
• Experience in SAP Upgrade & Migration (OS/DB).
• Experience with SaaS products integration is a plus.
• Good understanding of SAP landscape functioning.
• Ability to engage with customers and present assessments.
• Strong communication skills in German.
• Willingness to learn new SAP technologies.
• Ability to work in a remote environment.

Benefits

• Opportunity to learn new SAP technologies.
• Access to internal training and learning materials.
• Exposure to various SAP landscape setups.
• Engagement with multiple customers across industries.
• Rotation in different internal SAP dCEM CoE roles.