Team Leader Customer Service (m/f/d) - German and English - Remote

Overview

We are looking for a Team Leader for Avedo who speaks fluent German and English, working full-time and completely remote.

In Short

• Full-time freelance position based in Turkey
• Remote work from the start with a BYOD (Bring Your Own Device) model
• Quick and uncomplicated onboarding
• Dynamically innovative working environment with flat hierarchies
• Leading a team according to qualitative and quantitative project goals
• Conducting regular employee discussions on professional, organizational, and performance-related topics
• Planning and conducting team meetings
• Monitoring, quality assurance, and coaching of employees
• Active participation in the design and optimization of project processes
• Ensuring and increasing productivity and profitability

Requirements

• Fluent German language skills, both spoken and written
• Good English language skills, both spoken and written
• Proficient in MS Office
• High level of judgment and assertiveness
• Structured, performance-oriented, and revenue-oriented working style
• Strong self-motivation, high engagement, and independence

Benefits

• Work remotely with your own equipment
• Dynamic work environment
• Quick onboarding process
• Flat hierarchies