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Customer Service Agent Automotive - Remote

Posted Yesterday
Customer Service
Full Time
Kosovo

Overview

We are looking for a Customer Service Agent Automotive who speaks German fluently to join our team at Avedo, working full-time and completely remote.

In Short

  • Full-time freelance position from Kosovo
  • Remote work from day one in a BYOD model (Bring Your Own Device)
  • Quick and uncomplicated onboarding
  • Dynamically innovative work environment with flat hierarchies
  • Inbound customer support via phone and written communication
  • Individual product consultation for our client
  • Ensuring customer retention and satisfaction
  • Documentation and follow-up of customer conversations

Requirements

  • Several years of experience as a vehicle mechatronics technician or in the automotive sector
  • Fluent German language skills in spoken and written form
  • Proficient in MS Office
  • High level of judgment and assertiveness
  • Structured, performance, and revenue-oriented work style
  • Strong self-motivation, high engagement, and independence

Benefits

  • Freelance work in a full-time capacity
  • Remote work with your own equipment
  • Quick onboarding process
  • Innovative work environment with flat hierarchies
Avedo - Eine Marke der Ströer X logo

Avedo - Eine Marke der Ströer X

Avedo, a brand of Ströer X, is a dynamic and innovative company that specializes in customer support services. With a focus on providing exceptional service, Avedo offers a flexible work environment, allowing employees to work remotely from Turkey. The company values a flat hierarchy and promotes a culture of performance and professional development through comprehensive training and support. Avedo is committed to ensuring customer satisfaction while fostering a friendly and communicative atmosphere among its team members.

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