Customer Service Agent Automotive - Remote

Overview

We are looking for a Customer Service Agent Automotive who speaks German fluently to join our team at Avedo, working full-time and completely remote.

In Short

• Full-time freelance position from Kosovo
• Remote work from day one in a BYOD model (Bring Your Own Device)
• Quick and uncomplicated onboarding
• Dynamically innovative work environment with flat hierarchies
• Inbound customer support via phone and written communication
• Individual product consultation for our client
• Ensuring customer retention and satisfaction
• Documentation and follow-up of customer conversations

Requirements

• Several years of experience as a vehicle mechatronics technician or in the automotive sector
• Fluent German language skills in spoken and written form
• Proficient in MS Office
• High level of judgment and assertiveness
• Structured, performance, and revenue-oriented work style
• Strong self-motivation, high engagement, and independence

Benefits

• Freelance work in a full-time capacity
• Remote work with your own equipment
• Quick onboarding process
• Innovative work environment with flat hierarchies