Dutch-Speaking Inbound Customer Service Agent (Freelancer) - Remote

Overview

We're looking for Dutch-speaking talents in Poland who love helping customers and creating great shopping experiences.

In Short

• 100% remote – work from wherever you're most productive
• Pay-per-ticket model – your earnings scale with your output
• Fully remote training (5 days) before you go live
• Personal onboarding and support from day one
• Part of a growing international freelancer network
• Long-term collaboration with real development opportunities

Requirements

• First experience in customer service – ideally in an e-commerce, fashion, or contact center environment
• Native-level Dutch (written and spoken) – this is a must
• Good English skills for internal communication and training
• Strong communication skills and genuine enthusiasm for customer contact
• Self-motivation and discipline for independent remote work
• Stable internet connection and a quiet workspace
• Comfortable working with CRM tools and digital systems

Benefits

• Training start: 04.05.2026
• Collaboration on a freelance basis (not an employment contract)