Remote Otter LogoRemoteOtter

Customer Support Representative (German & English) - Remote

Posted 2 days ago
Customer Service
Full Time
Turkey

Overview

We are looking for a Customer Support Representative fluent in German and English to provide excellent customer service in a full remote setting.

In Short

  • Full-time or part-time freelance work from Turkey
  • Remote work with BYOD (Bring Your Own Device)
  • Fixed salary with performance-related bonus
  • Professional and remunerated induction and training
  • Dynamic and innovative working environment
  • Customer service via mail and phone
  • Identifying customer demands and introducing the product range
  • Providing information on contractual terms, invoices, and cancellation terms
  • Ensuring customer satisfaction

Requirements

  • Fluent in written and spoken German and English
  • Good working knowledge of MS Office
  • Sales or Telemarketing experience preferable
  • Confident and professional on the phone
  • Target-driven personality, friendly and communicative

Benefits

  • Full-time or part-time freelance work from Turkey
  • Remote work with BYOD (Bring Your Own Device)
  • Fixed salary with performance-related bonus
  • Professional and remunerated induction and training
  • Dynamic and innovative working environment
Avedo - Eine Marke der Ströer X logo

Avedo - Eine Marke der Ströer X

Avedo, a brand of Ströer X, is a dynamic and innovative company that specializes in customer support services. With a focus on providing exceptional service, Avedo offers a flexible work environment, allowing employees to work remotely from Turkey. The company values a flat hierarchy and promotes a culture of performance and professional development through comprehensive training and support. Avedo is committed to ensuring customer satisfaction while fostering a friendly and communicative atmosphere among its team members.

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