German Customer Support Representative - Remote

Overview

Join the German Customer Support Team of VW, the world's largest automotive company, providing exceptional service to luxury vehicle users.

In Short

• Provide outstanding customer service and technical support to luxury vehicles users.
• Build customer trust through empathetic personalized conversations.
• Strive for first call resolution and take ownership of customer needs.
• Engage with clients in a friendly and professional manner.
• Offer support and solutions in accordance with company policies.
• Maintain high levels of customer support and satisfaction.

Requirements

• Fluent in German.
• Strong communication skills.
• Ability to handle customer inquiries effectively.
• Experience in customer service is a plus.

Benefits

• Work with a leading automotive company.
• Opportunity to develop customer service skills.
• Supportive team environment.