German Customer Support Service Representative - Remote

Overview

Join our team as a German Customer Support Service Representative, providing exceptional support to German-speaking customers while enjoying the flexibility of working on-site in Athens or remotely.

In Short

• Provide support to German-speaking customers via phone, email, or chat.
• Assist with inquiries, technical issues, and product/service-related questions.
• Deliver effective and timely resolutions to customer problems.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with internal teams to enhance customer experience.
• Fluency in German and proficiency in English required.
• Strong problem-solving skills and customer-oriented mindset.
• Prior experience in customer support is a plus.
• Flexible work options: on-site in Athens or remote from anywhere in Greece.
• Comprehensive paid training and career growth opportunities.

Requirements

• Fluency in German (written and spoken).
• Proficiency in English for internal communication.
• Strong problem-solving skills.
• Customer-oriented mindset.
• Ability to work effectively both remotely and on-site.

Benefits

• Competitive salary with performance-based incentives.
• Flexible work options.
• Comprehensive paid training.
• Health insurance and social benefits.
• Career growth opportunities.