Customer Service Team Leader (m/f/d) - German and English - Remote

Overview

We are looking for a Team Leader for Avedo who speaks fluent German and English. This is a full-time, completely remote position.

In Short

• Freelance work in full-time from Romania
• Remote work from the start in a BYOD model
• Quick and uncomplicated onboarding
• Dynamically innovative work environment with flat hierarchies
• Responsible for leading a team according to qualitative and quantitative project goals
• Regular employee discussions on professional and performance-related topics
• Planning and conducting team meetings
• Monitoring, quality assurance, and coaching of employees
• Active involvement in optimizing project processes
• Ensuring and increasing productivity and profitability

Requirements

• Fluent German skills in spoken and written form
• Good English skills in spoken and written form
• Proficient with MS Office
• High level of judgment and assertiveness
• Structured, performance-oriented work style
• Strong self-motivation, high commitment, and independence

Benefits

• Freelance work in full-time from Romania
• Remote work from the start in a BYOD model
• Quick and uncomplicated onboarding
• Dynamically innovative work environment with flat hierarchies