Enrollment Coordinator - Remote

Overview

As an Enrollment Coordinator at Auxiant, you will serve as a point of contact and resource for plan sponsors, providers, and internal customers, ensuring smooth processing of enrollments and providing excellent customer service.

In Short

• Process all enrollments, changes, and terminations for clients.
• Understand 3rd party enrollment files for accurate processing.
• Answer phone calls and respond to inquiries from employees and clients.
• Create and audit ID cards for accuracy.
• Process Coordination of Benefits (COB) and update claims processing.
• Manage weekly inventory to ensure timely processing.
• Provide excellent written and oral communication.
• Multi-task in a fast-paced environment.
• Utilize Microsoft Office applications effectively.
• Learn and use insurance enrollment software.

Requirements

• Excellent communication skills required.
• Ability to perform in a high-paced working environment.
• Knowledge of Microsoft Office, especially Word, Outlook, and Excel.
• Organizational skills and attention to detail.
• 1-3 years’ experience in insurance services or related field preferred.
• Experience in health plan enrollment is desirable.
• Previous customer service experience preferred.
• Problem-solving and analytical abilities required.
• High school graduation or equivalent required.

Benefits

• Full benefits including Medical, Dental, and Vision.
• Flexible Spending options available.
• Gym Membership Reimbursement.
• Life Insurance, LTD, and STD coverage.
• 401K plan.
• 3 weeks of vacation and 9 paid holidays.
• Casual dress code.