Remote Otter LogoRemoteOtter

Customer Support Representative - Remote

Posted 6 days ago
Sales / Business
Full Time
USA

Overview

This role involves providing customer support and assistance related to company products.

In Short

  • Receives call and email messages from prospective customers and explains type of products offered
  • Researches products available for purchase based upon the customers' need
  • Assists customers with proper selection of items
  • Provides basic telephone troubleshooting as applicable to company products
  • Quotes prices and tries to persuade customer to buy
  • Secures orders and keys data into computer, and informs customer of delivery date
  • Records names, addresses, purchases, and reactions of prospects solicited
  • Processes and follows up on mail orders
  • Performs follow-up on special orders, drop ships, pricing, etc.
  • Assists Sales Manager in product presentation, arrangement and functionality of Company web site

Requirements

  • Amateur Radio License is required

Benefits

  • Paid Weekly
  • Comprehensive Medical, Dental, Vision, and Rx Insurance
  • Profit Sharing
  • 401(k) with company match
  • Health Club reimbursement
  • Tuition reimbursement
  • Flexible Spending Account
  • Life Insurance Policy--Company Paid
  • Short Term Disability--Company Paid
  • Paid Personal Days
  • Paid Sick Days
  • Employee Discounts
  • Paid Holidays
  • Paid Vacations
  • Employee Referral Bonus
  • Jury Duty Pay
  • Paid Bereavement Leave
Autosales logo

Autosales

Autosales is a customer-focused company dedicated to providing exceptional support and assistance related to its diverse range of products. The company fosters a positive and productive work environment where team members collaborate to ensure the best experience for customers and each other. With a commitment to community and teamwork, Autosales values its employees and offers a comprehensive benefits package, including health insurance, profit sharing, and various paid leave options.

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