Remote Otter LogoRemoteOtter

Technical Support Engineer - Europe - Remote

Posted 1 week ago
Customer Service
Full Time
Portugal

Overview

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.

In Short

  • Serve as the frontline technical problem-solver for high-value enterprise customers.
  • Diagnose and resolve complex product issues under pressure.
  • Apply advanced troubleshooting techniques.
  • Master Autofleet's entire product ecosystem.
  • Collaborate with Product and R&D teams.
  • Participate in customer meetings and integrations.
  • Provide expert guidance on product configuration.
  • Work shift-based including weekends.

Requirements

  • Service-oriented and self-motivated individuals.
  • Excellent organizational skills.
  • Willingness to learn new technologies.
  • Ability to work under pressure.
  • Strong communication skills.

Benefits

  • Opportunity to grow within a global organization.
  • Engagement in various initiatives driving growth.
  • Access to continuous learning opportunities.
Autofleet logo

Autofleet

Autofleet is a forward-thinking startup focused on revolutionizing the future of mobility. With a vision to establish the first truly sustainable Vehicle as a Service layer, Autofleet aims to provide an elastic supply of vehicles that meet diverse demand sources. Backed by industry-leading investors, the company is dedicated to innovation and is actively seeking talented individuals to help shape its products and technology as it continues to grow.

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