Learning & Development Specialist - Remote

Overview

Authorium’s customers are seasoned government executives who are also on the cutting edge in their commitment to innovating very manual and complex document processes such as procurement, budgeting, grants and more. We are looking for an experienced Learning & Development Specialist (Trainer) to design and deliver scaled and custom training programs to support software adoption and business transformation for enterprise public sector customers.

In Short

• Deliver virtual standard training to ensure alignment between customized training programs and standard training offerings.
• Share insights, best practices, and lessons learned from custom training engagements to enhance the quality and effectiveness of virtual training.
• Collaborate on identifying common challenges and developing solutions to improve the overall training experience for customers.
• Support the design of custom training programs tailored to the unique needs and business processes of each enterprise customer.
• Develop training materials, modules, and resources that align with the software solution and address specific business challenges.
• Anticipate and address potential resistance to change within the organization and implement strategies to mitigate it.
• Evaluate training effectiveness and make adjustments as necessary to ensure learning objectives are met.
• Maintain accurate records of training activities, participant progress, and feedback for reporting and analysis purposes.
• Create internal feedback loops based on customer data to ensure materials are improved, customer learning gaps are addressed, and any risks are mitigated quickly by the appropriate team members.

Requirements

• Proven experience in Learning & Development or Training roles.
• Strong understanding of software adoption processes.
• Excellent communication and presentation skills.
• Ability to design and develop training materials.
• Experience with virtual training delivery.
• Strong analytical skills to evaluate training effectiveness.
• Ability to work collaboratively with diverse teams.
• Experience in the public sector is a plus.
• Ability to anticipate and manage resistance to change.

Benefits

• Opportunity to work with seasoned government executives.
• Impactful role in business transformation.
• Collaborative work environment.
• Professional development opportunities.
• Flexible working arrangements.