Patient Care Advocate/Medical Assistant Certified - Remote

Overview

The Patient Care Advocate/Medical Assistant Certified is responsible for coordinating patient care and providing administrative support in a remote healthcare environment. This role requires excellent communication skills and the ability to manage multiple tasks in a fast-paced setting.

In Short

• Full-time remote position with occasional in-person meetings.
• Coordinates healthcare services and referrals for patients.
• Completes medical documentation and forms.
• Ensures accurate patient registration and billing.
• Communicates effectively with patients and medical staff.
• Maintains professional relationships with healthcare teams.
• Utilizes computer programs for scheduling and documentation.
• Assists in improving customer service processes.
• Requires CMA or RMA certification and BLS certification.
• Offers a comprehensive benefits package.

Requirements

• High school diploma or GED equivalent.
• Experience in a high-volume healthcare environment.
• Strong oral and written communication skills.
• Ability to resolve consumer issues under pressure.
• Proficiency in using electronic messaging and phone systems.
• Ability to multitask effectively.
• Experience with medical documentation and patient care.
• Professional and service-oriented attitude.
• Basic Life Support (BLS) certification required.
• Certification as CMA or RMA from recognized organizations.

Benefits

• Competitive compensation based on experience.
• Paid Time Off programs.
• Health and welfare benefits including medical, dental, and vision.
• Retirement plans with employer match.
• Educational assistance programs.
• Flexible Spending Accounts for healthcare expenses.
• Incentive pay for select positions.
• Opportunity for annual performance increases.
• Family benefits such as adoption assistance.
• Support for career development and training.