API Integrations Engineer - Remote

Overview

As an API Integrations Engineer you will advise prospective and current customers on how Augment will build bespoke AI-Assistants that solve their pains and greatly improve team productivity. Your main charge will be identifying where Augment’s AI can impact our customers most. This will be achieved through a deep understanding of the customer workflow ontology, mapped to Augment’s capabilities, and then demonstrated live in our application layer. You will also be deeply involved with Product, Engineering, and Sales, ensuring the seamless customer onboarding process and that new product requests are captured and tracked.

In Short

• Build AI assistants for logistics by designing, developing, testing, deploying, maintaining, and improving pragmatic software.
• Manage individual project priorities, deadlines, and deliverables.
• Be a full business owner: shape the foundation of the product and business that you work on.
• Contribute actively to code reviews and design reviews.
• Engage with Customers – Serve as a key point of contact, identifying operational challenges and opportunities where AI Assistants can drive value.
• Solution Scoping & Implementation – Gather and refine functional and technical requirements, ensuring seamless AI agent deployment and system integrations.
• AI Agent Implementation & Integration – Work closely with customers to integrate AI Assistants into their existing workflows.
• Technical Sales Support – Build customized demos tailored to specific customer use cases.
• Collaboration & Innovation – Work with the engineering team to explore technical possibilities.

Requirements

• BS degree in Computer Science or equivalent practical experience.
• Extensive TypeScript, Python, or JavaScript experience.
• 3-5 years of customer-facing experience in Solutions Consulting or Pre-Sales Engineering.
• 3+ years of direct involvement in the Transportation, Logistics, or Supply Chain Industries.
• Ability to lead large groups of people to meet critical goals.
• Ability to quantify business value.
• Ability to proactively identify and communicate risks and opportunities.
• Ability to lead process mapping and workflow sessions.
• Ability to travel up to 30%.

Benefits

• Competitive Salary + Stock Options.
• Comprehensive Health, Vision, and Dental Benefits.
• Flexible PTO.