Senior Integrations Specialist - Remote

Overview

The Senior Integration Specialist at ATPCO will serve as a subject matter expert on ATPCO's competitive price solution for airlines, balancing customer service, technical proficiency, and business acumen.

In Short

• Collaborate with product and engineering teams for seamless integration.
• Use SQL and data analysis tools to deliver insights to clients.
• Work with large datasets to identify trends and opportunities.
• Enhance delivery and presentation of data insights with data scientists.
• Ensure quality and timeliness of data feeds from vendors.
• Liaise between customers, sales, and product teams.
• Resolve escalated technical issues proactively.
• Manage client relationships and provide outstanding customer service.

Requirements

• 5+ years of experience in technical support or related roles.
• Strong knowledge of SQL and data manipulation.
• Experience with data visualization tools (Quicksight preferred).
• Excellent problem-solving and communication skills.
• Experience managing vendor relationships in a technical environment.

Benefits

• Employer-matched 401(k).
• Group health insurance and wellness programs.
• Paid time off and tuition reimbursement.
• Standby flight program.
• Flexible work arrangements promoting work-life balance.