Customer Success Representative - Remote

Overview

Atarim is a fast-growing, AI-fuelled SaaS company revolutionising how web agencies and hosting providers collaborate with clients. With 1.5 million users and counting, we streamline communication and slash project timelines, empowering thousands to work smarter, not harder. We’re on a mission to dominate digital collaboration and we need your help to propel us to 1,000% growth!

In Short

• Be the go-to person for web agency customers.
• Guide clients from onboarding to renewal.
• Manage a large number of accounts.
• Ensure clients get maximum value from our product.
• Hands-on, relationship-focused role.
• Ideal for someone in the earlier stages of their career.
• Eager to grow in SaaS and digital agency space.
• Work with a fast-growing company.
• Contribute to the mission of dominating digital collaboration.
• Join a team with 1.5 million users.

Requirements

• Strong communication skills.
• Ability to manage multiple accounts effectively.
• Experience in customer service or success roles preferred.
• Interest in SaaS and digital agency sectors.
• Willingness to learn and grow.
• Detail-oriented and organized.
• Ability to work independently and as part of a team.
• Proficiency in using digital tools and platforms.
• Passion for helping others succeed.
• Positive attitude and proactive approach.

Benefits

• Opportunity for career growth.
• Work in a dynamic and innovative environment.
• Be part of a mission-driven company.
• Collaborate with a diverse team.
• Flexible working hours.
• Access to training and development resources.
• Competitive compensation package.
• Work with cutting-edge technology.
• Join a community of 1.5 million users.
• Make a real impact in the industry.