Lead Digital Customer Growth - Remote

Overview

This position involves driving digital customer growth across AT&T’s consumer and business digital ecosystem, requiring a minimum of 5 days of office presence per week.

In Short

• Drive digital customer growth strategies.
• Collaborate with cross-functional teams for digital strategies.
• Manage online launch rollouts and product management.
• Lead SEO strategy and execution.
• Enhance customer journey and experience management.
• Utilize advanced analytics for data-driven decisions.
• Implement technology enhancements for seamless customer experiences.
• Mentor less experienced staff and lead significant projects.
• Contribute to long-term organizational plans.
• Engage with senior leadership on strategic decisions.

Requirements

• Bachelor’s degree (BS/BA) desired.
• 5+ years of related experience.
• Expertise in digital strategy and eCommerce.
• Strong analytical skills and data interpretation.
• Experience with SEO and digital marketing.
• Excellent collaboration and communication skills.
• Ability to mentor and lead teams.
• Proficiency in technology integration and innovation.
• Understanding of customer journey mapping.
• Experience in project management.

Benefits

• Medical/Dental/Vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid Time Off and Holidays.
• Paid Parental and Caregiver Leave.
• Disability Benefits.
• Life and Accidental Death Insurance.
• Employee Assistance Programs (EAP).
• Employee discounts on AT&T products and services.
• Extensive employee wellness programs.