Senior Product Manager - Remote

Overview

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

In Short

• Engage directly with customers during implementation to uncover workflows, needs, and friction points.
• Translate customer insights into product requirements, user stories, and prioritized backlog items.
• Collaborate with engineering and design to build and ship features that improve customer adoption.
• Define and track success metrics to evaluate feature effectiveness.
• Ensure the product balances immediate customer implementation needs with scalable solutions.

Requirements

• 3–5+ years of product management experience in a fast growing SaaS company.
• Prior experience in a customer-facing technical role preferred.
• Demonstrated ability to translate complex customer needs into clear product requirements.
• Proven track record of shipping impactful features in collaboration with engineering and design.
• Excellent communication skills with both customers and cross-functional teams.
• Thrive in a fast-paced, high-growth environment.

Benefits

• Competitive Compensation: Enjoy a competitive salary and equity package!
• Comprehensive Health Care: Access to multiple medical plans with an HSA option.
• Dental Insurance: We protect those pearly whites.
• Vision Insurance: Everyone can see clearly now at Assured.
• Life Insurance: It's on the house!
• Paid Time Off: Uncapped vacation days and paid holidays.
• Family Leave: Maternity and paternity leave options.
• Financial Wellness: 401(k) contribution with Assured contributing 3% of your income.
• Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending.