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Bilingual Virtual Assistant (Aesthetics / Spanish and English) - Remote

Posted 22 hours ago
Customer Service
Full Time
Worldwide

Overview

As a Bilingual Virtual Assistant for a busy aesthetics practice, you will manage customer communications in both English and Spanish, optimize appointment scheduling, and ensure smooth daily operations.

In Short

  • Handle bilingual customer communications (English/Spanish).
  • Manage appointment scheduling and optimization.
  • Provide customer service support regarding services and pricing.
  • Conduct follow-ups and retention outreach to clients.
  • Manage inbox and direct messages across various platforms.
  • Maintain accurate client records and coordinate with practitioners.
  • Perform light administrative duties and reporting.
  • Must be available to work Tuesday to Saturday on Central Time.
  • Requires a reliable home setup with high-speed internet.
  • Knowledge of aesthetics services is a plus.

Requirements

  • Bilingual fluency in English and Spanish.
  • 2–4+ years in customer service or scheduling roles.
  • Experience with appointment systems like Vagaro or Mindbody.
  • Comfortable with various communication tools (VoIP, SMS, email).
  • Strong calendar management and scheduling skills.
  • Excellent phone etiquette and empathy.
  • Reliable home office setup.
  • Ability to work consistently on a specified schedule.

Benefits

  • Work from home flexibility.
  • Engage with a diverse clientele.
  • Opportunity to develop skills in customer service and scheduling.
  • Gain experience in the aesthetics industry.
  • Collaborate with a supportive team.
Assist World logo

Assist World

Assist World is a wholesale jewelry company dedicated to providing high-quality products and exceptional service. The company values reliability and organization, seeking to enhance its daily operations through the support of a skilled Administrative Virtual Assistant. With a focus on effective communication and independent work, Assist World aims to streamline its processes and maintain strong relationships with vendors, suppliers, and business partners.

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