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Client Services Specialist - Remote

Posted 3 hours ago
Customer Service
Full Time
Worldwide
$55,000.00 - $65,000.00/year

Overview

The Client Services Specialist will play a pivotal role in onboarding and offboarding properties within our property management portfolio, ensuring seamless transitions for clients.

In Short

  • Build and maintain strong relationships with clients.
  • Act as the main point of contact for client inquiries.
  • Facilitate the onboarding process for new clients.
  • Provide training sessions on products and services.
  • Investigate and resolve client issues promptly.
  • Collaborate with cross-functional teams.
  • Maintain a deep understanding of products and services.
  • Gather client feedback for improvement.
  • Maintain accurate client records.
  • Generate reports to track key performance indicators.

Requirements

  • Bachelor's degree or equivalent work experience.
  • Proven experience in client services or related role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Ability to work collaboratively in a team environment.
  • Proficient in CRM software and Microsoft Office Suite.

Benefits

  • Dynamic team environment.
  • Opportunities for professional growth.
  • Recognition as one of the nation's Best and Brightest Places to Work.
  • Collaborative workplace culture.
  • Empowerment in leadership and innovation.

A.L

Asset Living

Asset Living is a third-party management firm established in 1986, dedicated to fostering thriving communities across the United States. With decades of experience, the company has evolved from a small property management firm into a trusted partner in real estate, managing a diverse portfolio that includes multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing. Asset Living prides itself on its innovative and collaborative workplace culture, where every team member's voice is valued, and opportunities for growth are abundant. Recognized as one of the nation's Best and Brightest Places to Work, Asset Living is committed to excellence and continuous improvement, making it a leading choice for both clients and employees in the real estate sector.

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