Hospital AR Follow Up Representative - Remote

Overview

The Hospital AR Follow Up Representative will engage in medical billing and claims follow-up activities to ensure maximum reimbursement for services provided. This role is crucial for maintaining the revenue cycle and requires strong communication and organizational skills.

In Short

• Submit electronic and hard copy billing for insurance claims.
• Investigate and coordinate insurance benefits.
• Review and understand eligibility of benefits.
• Resolve accounts to maximize reimbursement.
• Conduct research and contact patients and insurance carriers.
• Handle incoming and outgoing mail and document management.
• Identify adjustments and ensure proper account resolution.
• Demonstrate excellent customer service and communication skills.
• Follow organizational guidelines and stay updated with policies.
• Maintain confidentiality regarding protected health information.

Requirements

• Active listening and multi-tasking abilities.
• Exceptional phone etiquette and strong communication skills.
• Effective documentation and organizational skills.
• Service orientation and critical thinking.
• Time management and reliable attendance.
• High School Diploma or equivalent; Bachelor's preferred.
• Prior experience in insurance follow-up or hospital billing preferred.
• Experience in a remote work environment preferred.

Benefits

• Full benefits package including health, dental, and vision insurance.
• Matching 401k and competitive salaries.
• Advancement opportunities and incentive programs.