Part-Time Call Center Associate - Remote

Overview

This position involves assisting members of the Arizona Central Credit Union by answering and processing phone, email, and chat transactions, explaining products and services, and addressing problems and concerns.

In Short

• Part-time position with hybrid remote work available after 90 days.
• Identifies member financial needs and offers solutions.
• Assists members with inquiries regarding accounts.
• Processes various transactions including transfers and loan advances.
• Works Monday, Tuesday, and Wednesday from 8:45 am to 5:35 pm.
• Requires up to six months of banking or call center experience.
• Comprehensive benefits package offered.
• Provides information regarding accounts and services.
• Directs phone calls to appropriate departments.
• Researches and explains transactions for members.

Requirements

• Up to six months of banking or call center experience preferred.

Benefits

• Medical, dental, and vision coverage.
• 401k with up to 6% match.
• Employee assistance program.
• Comprehensive benefits package.