Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We’re an innovative organization that’s small enough to be agile and big enough to make a difference in our industry.

A Brief Overview

We are looking for a highly capable Senior Claims Account Manager to join our team and work from one of our offices. However, we are open to consider a remote working arrangement for a qualified person not living within a reasonable commute distance of one of our offices. We work together in the office five days a week in order to strengthen our culture, build team connections, and drive profitability. This individual will oversee third party claim administrators handling Professional Liability claims on Argo’s behalf and contribute to providing superb claims results for our clients.

How You Will Make an Impact:

Working with limited oversight under broad management direction, administer oversite of Argo Professional Liability files at a TPA partner with a potentially with major impact on departmental results.
Monitor the quality of work performed by TPAs adjusting claims for US programs.
Act as the single point of contact for the Professional Liability program for both internal and external customers.
Participate in audit and claim review process for the Professional Liability program.
Conduct regular audit and claim review process for the Professional Liability program.

What We Need:

A J.D. Degree from an accredited university is required.
At least seven years of industry experience required.
Advanced technical expertise related to Professional Liability policies, claims resolution, and skills and knowledge of insurance and claims settlement principles, practices and procedures.
Ability to partner with finance, actuarial, IT and marketing resources.
Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of the company’s internal and external business partners.
Advanced analytical and problem-solving skills, with the ability to manage and prioritize multiple projects.
A strong focus on execution in getting things done right. Proven ability to consistently produce and deliver expected results to all stakeholders.
Client focus – the ability to effectively determine specific client needs and to provide value added solutions.
A relentless desire to continually update your skills through continuing education and self-development.
Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis.
Intellectual curiosity. Consistently considers all options and is not governed by conventional thinking.
Ability to build commitment both internally and externally.
A team builder, someone who understands that success is dependent upon the performance of the team and not individual team members. Creates strong morale and spirit within the team: shares wins and celebrates success as a team.
Ability to develop and maintain productive relationships with clients, business partners and organizational peers with a focus on timely and meaningful exchanges of information.
Polished and professional written and verbal communication skills.
Ability to articulate the financial value of your work at multiple responsibility levels inside our business including Argo senior executives.

Benefits

A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing.
Workplace policies that support employee well-being include flex time and floating holidays.
Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs.
Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development.
An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration.
Active community outreach and volunteer programs.
A generous Employee Referral program that results in approximately 25% of all new hires annually.