Vice President of Brand Performance & Operations - Remote

Overview

The Vice President of Brand Performance will serve as the key leader in Arbor’s pursuit of brand excellence across its hotel portfolio.

In Short

• Oversee the implementation of brand standards across the Arbor Lodging portfolio.
• Lead initiative to identify and address gaps in guest service scores.
• Drive continuous improvement through property-level action plans.
• Analyze performance data to identify trends and opportunities.
• Partner with revenue management and marketing teams.
• Champion new guest experience initiatives.
• Stay updated on hospitality trends and benchmarks.
• Manage overall hotel operations of 5-7 properties.
• Continuously analyze hotel operations for efficiencies.
• Regularly visit hotel properties for quality control.

Requirements

• Bachelor’s Degree in related field.
• Minimum of 8 years’ experience in branded hotels.
• At least 8 years in hotel operations management.
• Demonstrated success in driving brand performance metrics.
• Experience with both full service and select-service hotels.
• Proven leadership skills.
• Willingness to travel up to 70% to various locations.

Benefits

• Competitive salary.
• Annual review with increase potential.
• 401k program with company match.
• Medical, Dental, and Vision insurance available.
• Wellness benefits available.