Solutions Consultant - Remote

Overview

As a Solutions Consultant, you will be a key technical and strategic advisor in our sales process, helping customers understand how our SaaS platform can solve their business challenges and give them time back.

In Short

• Craft and deliver compelling narratives that align our platform’s capabilities with customer needs.
• Translate complex technical concepts into business value for stakeholders of varying technical backgrounds.
• Lead engaging product demonstrations, proof-of-concepts (PoCs), and technical deep dives.
• Act as a trusted advisor by building strong relationships with prospects, customers, and internal teams.
• Partner with Sr. Account Directors to accelerate deal cycles by removing technical blockers.
• Provide strategic input on proposals, RFIs/RFPs, and customer presentations.
• Identify common objections and proactively develop responses to strengthen our competitive position.
• Answer technical questions related to distributed systems, infrastructure, APIs, integrations, security, and performance at scale.
• Stay updated on industry trends in cloud computing, artificial intelligence, microservices, Kubernetes, DevOps, and observability trends.
• Work cross-functionally with Product, Engineering, and Customer Success to influence product roadmap.

Requirements

• 7+ years of experience in a Solutions Consulting, Sales Engineering, or Technical Pre-Sales role within a SaaS company.
• Strong understanding of distributed systems, cloud platforms (AWS, Azure, GCP), containerization, and networking.
• Exceptional storytelling and presentation skills.
• Experience with APIs, integrations, and infrastructure-related architectures.
• Proficiency in technical discovery, solutioning, and objection handling during sales cycles.
• Familiarity with DevOps, CI/CD, observability tools, and security best practices.
• Strong ability to collaborate across sales, product, and engineering teams.
• A problem-solving mindset.

Benefits

• Generous benefits package (health, dental, vision)
• Unlimited PTO
• Every employee is a shareholder!
• Paid parental leave
• Remote-friendly & flexible with a $250 at-home work setup stipend
• 16 company holidays
• Generous 401k match and contribution