Integration Specialist - Remote

Overview

The Integration Specialist plays a critical role in ensuring new Applause clients are successfully implemented with a heavy focus on technical integrations.

In Short

• Manage CRM integrations and API connectivity.
• Oversee technical workflows during client onboarding.
• Bridge communication between product, customer success, and client IT teams.
• Configure, test, and deploy integrations for new clients.
• Proactively troubleshoot integration issues and errors.
• Document and refine integration processes for efficiency.
• Perform end-to-end testing of integrations before launch.
• Manage data flows and ensure synchronization between systems.
• Maintain technical documentation for internal reference.

Requirements

• Strong technical aptitude and problem-solving skills.
• Experience with CRM systems and API integrations.
• Ability to manage multiple projects simultaneously.
• Excellent communication skills for internal collaboration.
• Detail-oriented with a focus on data integrity.

Benefits

• Work in a dynamic SaaS start-up environment.
• Opportunity to contribute to client success and satisfaction.
• Collaborate with experienced professionals in the field.
• Remote work flexibility.