Senior Manager Delivery - Remote

Overview

The Senior Manager Delivery at Appen is responsible for overseeing a team of Project Managers and ensuring the financial and strategic success of the business lines under their supervision. This role is fully remote and involves collaboration with various teams to meet stakeholder requirements.

In Short

• Accountable for team performance and business success.
• Works collaboratively in a virtual environment.
• Manages a portfolio of projects from scope through execution.
• Engages with clients to enhance satisfaction and revenue.
• Analyzes performance metrics to improve program outcomes.
• Mentors team members to achieve key performance metrics.
• Maintains strong client relationships.
• Identifies training needs for team development.
• Drives continuous project improvements.
• Participates in training and mentoring initiatives.

Requirements

• 5+ years of project management experience in a client-facing role.
• 3+ years of relationship management experience.
• 2+ years of people management experience.
• Strong analytical and problem-solving skills.
• Advanced Excel proficiency.
• Excellent communication skills in English.
• Project Management certification preferred.
• Understanding of AI, ML, and data collection concepts.
• Experience with crowdsourcing platforms is a plus.
• Ability to work in a fast-paced, changing environment.

Benefits

• Inclusive and diverse workplace culture.
• Opportunities for career development and training.
• Work with a global team of skilled professionals.
• Engagement in innovative AI projects.
• Flexible remote work environment.