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Head of Product - Remote

Posted 1 week ago
Product
Full Time
Worldwide

Overview

We’re looking for a Head of Product (VP Level) to lead our product vision, strategy, and execution. This role is an opportunity to lead the future of customer engagement and drive the evolution of a category-defining SaaS platform.

In Short

  • Define and drive a differentiated product roadmap.
  • Leverage customer data and AI for product evolution.
  • Foster a customer-first product culture.
  • Ensure effective product discovery and prioritization.
  • Partner with engineering for rapid feature delivery.
  • Drive innovation through data and first-principles thinking.
  • Build and mentor a world-class product and design team.
  • Collaborate across the business for execution and growth.
  • Establish key metrics for product success.
  • Serve as an active member of the executive team.

Requirements

  • Proven leadership in SaaS product management.
  • Expertise in customer experience and retention strategies.
  • Understanding of technical details in software engineering.
  • Ability to simplify complex problems into scalable solutions.
  • Experience with data and AI to enhance customer value.
  • Strong leadership and influence skills.
  • Pragmatic and execution-focused mindset.
  • Experience with GTM and martech tools.

Benefits

  • Opportunity to lead and shape product strategy.
  • Work with a talented and passionate team.
  • Impact on customer engagement and satisfaction.
  • Flexible working environment.

Appcues

Appcues

Appcues is a leading SaaS company that specializes in enhancing customer experience through its innovative platform. The company focuses on empowering businesses to create personalized user experiences without the need for extensive engineering resources. By providing tools for onboarding, feature adoption, and user engagement, Appcues helps organizations drive product-led growth and maximize customer satisfaction. The Account Manager role is integral to Appcues' customer success strategy, emphasizing relationship building and revenue optimization within its diverse customer base.

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